Creating Positive Customer Experience at Every Touch Point

One Contact is an Outsourcing company that provides Electronic Data Processing, Customer Experience, Back Office Operations, Technical and Software Development services to North American clients. Continuous Improvement, Training and Striving for Excellence and Delivery of Excellence to clients has enabled OneContact to deliver successful projects. One Contact is rapidly growing and is looking forward to expand its footprint in the local market to deliver world class service to its clients.

What Do Employees Want?

  • Positive work Enviroment
  • Training, Growth & Leadership
  • Salary, Rewards & Recognition

What do Companies Want?

  • Team Players
  • Quick Learner
  • People Willing to Take New Challenges
  • Want to become Leaders

Services that Fit Your Business Needs

OneContact values its resources and is always looking for people who are energetic, enthusiastic and willing to take additional responsibilities to become future leaders.

  • Phone, Email, and Chat Support
  • Services in French/English
  • Continuous Improvement and Training
  • Delivering Customer Experience at Every Touch Point

Whether it’s an individual task or tasks performed by the whole department OneContact has the skills and the team to support its North American clients. If you are willing to learn and have the following skills then OneContact is the place where you want to start your career or continue your journey to succeed.

  • Team Player
  • Communicative
  • Willing to Take New Challenges
  • Becoming a Future Team Lead and more

Tech Savvy Resources Creating Smart Business Solutions

Technical/Application Support is a Service that requires an individual not only to be technically savvy but also possess the following skills:

  • Excellent Communication Skills
  • Expert in Business Domain Knowledge
  • Ability to Communicate Effectively
  • Work under pressure and Resolve Issues

OneContact integrates its local Technical/Application support team with its North American clients and delivers Excellence and Customer Experience at every Touch Point.

Whether its Black Box, White Box Testing or Automating the entire application testing process, OneContact believes in Delivering Quality to its customers. Software Quality Assurance require a person to have following skills:

  • Able to understand technical specifications
  • Ability to work with multiple teams (Software Developers, Architects, Business Analyst)
  • Able to think like an application User
  • Ability to understand Code

OneContact understands the needs of Software Development resources who are not only looking for a rewarding career at an organization but want to work on projects that are challenging and use cutting edge technologies. OneContact employs a unique Outsourcing Model which enables its employees to become integral part of its client.

  • Integration with the Clients People, Processes and Products
  • Dedicated and Recruited for a specific Clients
  • Complete Alignment of Technical Skills and Clients Needs
  • Opportunity to Grow and become Future Team Leads and more

Why One Contact?

Even though technical skills, education and experience are must for technical positions. Another important criterion that OneContact values the most are your Soft Skills.

If you have the above skills then OneContact is the place to start your career or continue your career path.