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Skills & Experience:

Qualifications

• A highly proactive, resourceful, and accountable person who takes a deep sense of ownership, responsibility, and pride in driving and delivering quality learning experiences and content.
• An articulate communicator, with a knack for making complex concepts and technical content accessible and meaningful to a diverse audience.
• A thoughtful, active listener who demonstrates empathy and patience with new learners, while speaking confidently and authoritatively on best practices.
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  A lifelong learner who is naturally drawn to acquiring new skills, learning about new subjects, and sharing knowledge with others who are interested.
• Adept at building relationships and collaborating effectively with all levels of the organization.
• An effective, detail-oriented planner, with a strong ability to self-manage, prioritize tasks and adapt to changing directives.

Requirements

• 3+ years experience delivering live training, preferably for a SaaS-based product.
• Bachelor's degree in Computer Science, Business, Mechanical Engineering, Adult Education or other related field (or equivalent experience).
• Proficient with Microsoft Word, Excel, PowerPoint and Publisher, or Google Suite.
• Working knowledge of JIRA or equivalent work management tools, as well as documentation tools such as Confluence.
• Fluency in English (verbal and written). Fluency in additional languages is an asset.
• Ability to travel on-site to support client training needs as required (in a post-COVID world and travel becomes the norm).
• Flexibility to work outside normal business hours to accommodate trainees in different time zones.
• Domain knowledge of PLM or PDM, CAD software, product development and or engineering is an asset.
• Certificate in Adult Learning & Development, Professional Training, Instructional Design, or equivalent is an asset.
• Basic knowledge of graphic design and/or video editing software is an asset.