Remote Implementation Consultant | Building Teams that Succeed

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Remote Implementation Consultant


Skills & Experience:

Roles & Responsibilities

  • Working closely with the Customer, Project Manager, and Professional Services team to ensure that our solution is delivered and operational in the most efficient and effective manner possible.
  • Analyze and document in detail a customer's business requirements and understand their business processes.
  • Develop strong relationships with your clients and establish credibility and trust quickly.
  • Confidently communicate about the Software and the Project status to internal and external stakeholders.
  • Understanding how a customer's business rules will be addressed through different software configurations.
  • Work under minimal supervision and deal with multiple projects effectively and efficiently, meeting stringent timelines and changing priorities.
  • Using your strong leadership skills and the ability to think analytically and strategically to resolve problems.
  • Create training content and deliver training to the customers end users or subject matter experts. 
  • Support customer testing activities; log and track customer issues and ensure they are resolved in a timely manner.
  • Always looking for ways to make things better, faster, and more streamlined – both for customers and internally.
  • Supporting the building and continuous improvement of implementation templates and project artifacts that are critical to the Implementation Team.

 Job Requirements

  • 3 to 5 years of direct customer-facing experience in a technical software support/implementation role.
  • Excellent communication skills to understand client needs and create appropriate documentation for the team to consume.
  • Bachelor's Degree or Diploma relevant to the information technology industry is preferred
  • Experience working with MS SQL and Oracle databases as well as writing queries to extract data.
  • Superior Troubleshooting and problem-solving skills.
  • Excellent consulting and business analysis skills.
  • Strong Software configuration skills with an ability to work with system logging to identify problems.
  • Prior experience implementing/testing configurable software solutions.
  • Superior command of written English with a demonstrated ability to produce quality documentation.
  • Understanding of all Windows Platforms including Windows 7, and Windows 10.
  • Experience with web-based service architecture. Virtual Machines, installation, and troubleshooting skills

 Project Specific Details

  • Work with a team of Project Managers, Implementation Consultants, Developers
  • Work with a globally distributed team
  • Opportunity to work in cloud technologies and learn NoSQL DynamoDB

 Home Office Setup

  • Solid internet connection
  • A quiet place to conduct remote meetings with the team
  • A laptop will be provided 

What We Offer

  • Remote Work -Balkans and Brazil
  • Opportunity To Learn & Develop New Skills
  • Work with a collaborative & experienced leadership team that welcomes new ideas & encourages creativity and innovation
  • Generous Compensation based on Industry Standards + Benefits
  • Working Hours 9 AM - 5 PM EST




Apply Now!

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  • Friendly Environment
  • Work from home facility
  • Good for freshers to learn
  • Work life balance

Perks & Benefits

  • Friendly Environment
  • Work from home facility
  • Work life balance

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Work with onecontact TECH talent acquisition team and reach global talent effortlessly. Visit our Head Office in North Macedonia or Toronto Canada.

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