Skills & Experience:
Roles and Responsibilities
- Manage existing Jira & Confluence implementation
- Coordinate with various Business Units, Third Parties, Service Providers, and companies regarding users and projects
- Manage confluence users and space
- Strategize and develop and migration path for Jira on-premise to cloud migration
- Acts as Subject Matter Expert for assigned applications and migration of Jira on-premise to cloud
- Updates & maintains application configurations, including user security, as needed to meet business requirements
- Consults directly with Customer Care users to assess their needs and then creates and implements strategies to improve either the business or application
- Creates reports in the assigned systems as requested
- Acts as the system administrator for the systems ensuring accurate use of fields and data
- Documentation of configuration and field usage of the supported systems
Job Requirements
- Minimum of 5 years of related experience
- Experience in managing large scale implementations with 800+ users
- Experience migrating Jira On-premise implementation to Cloud Infrastructure
- Experience managing third party integrations and implementations and coordinating and leading project migration
What We Offer
- 100% Remote Work- Work From Anywhere
- Opportunity To Learn & Develop New Skills
- An Open & Collaborative Work Environment
- Cutting Edge Technology and Implementations
- Generous Compensation based on Industry Standards + Benefits
Working Hours
9 AM - 5 PM EST (flexibility required during upgrades or critical issues for on-call support)
